FAQ

How do I register?

            +Click here to register!

Can I order by phone or email?

            +We apologize but we do not take any order by phone or email.

What kinds of payment methods do you accept?

            +We take the following

             +Visa

             +Mastercard

            +Amex

             +Discover

            +Gift card

            +Paypal

Is my privacy and personal information secure?

            +Of course! Do not worry we do not give your information away.

How can I edit my order?

            +The fastest way will be to email us at info@thesnookishop.com we will help you every step away.

How do I know my size?

            +You can Click Here to view our size chart

How do I check my order status?

            +We send you an email once your order has been processed. If  you did not receive anything please email us at info@thesnookishop.com and we will take care of it!

            +If you sign up and create an account with TheSnookiShop you will be able to track your package and see your order history.

Why was my order canceled?

+The only reason we will ever cancel your order is not because we don’t like you it’s because the item was sold out and we do not have it in-stock. Sorry…

What kinds of shipping options do you offer?

            +We ship ground expedite shipping.  Please click here for more details. 

Do you ship international?

            +Yes! We do ship international so you can shop until you drop! Click here for further information.

How do I track my package after it has been shipped?

            +We will send you a tracking number for you to track your package every step of the way.

            +Click here and input your tracking number to see where it is.

            +You can also login and see your order history and track your package.

What is your Return Policy?

            You can view our Return Policy by Clicking Here.

How soon will I receive my refund?

            +Please allow 3-5 business days for your return to appear on your statement.

I can’t find the answers to my questions, how do I reach Customer Service?

            +If you couldn’t find an answer to your question please email us at info@thesnookishop.com